Privacy & Cookies Policy
Your privacy is important and I therefore only process personal data if this is done in a legal and transparent manner. To be able to provide my services in the best possible way, I sometimes need some information from you. If you do not feel comfortable sharing your information with me, please let me know. Together we will find a solution. Rest assured; I will handle your data very carefully. In this policy you can read what personal data I process, why I do this, who has access to your data and what your rights are.
You are under no statutory or contractual obligation to provide your personal data to me. However, I may not be able to provide my services to you or continue our professional relationship when you refuse to provide your personal data to me.
01. Who is responsible for the processing of your personal data?
Clarity Coaching by Aneta Kanta is the main responsible for processing your personal data. My contact details are the following:
Joan Maetsuyckerstraat 141, 2593ZG The Hague
If you have any questions about this policy or the way I handle your personal data, you can contact me
By email: firstname.lastname@example.org
By phone: +31 643867822
02. Why do I need your personal data?
If you contact me because you have a question, request or a complaint (for example through the contact form), I save your message and contact information so that I am able to respond to your message. I process this data (such as your name, email and your phone number) under the basis of the agreement, when the question, request or complaint concerns our agreement. In all other situations, I process your data based on my legitimate interest to be able to respond to your message.
I collect, use and process your personal data to provide my coaching services. Your data is being processed to enter into a contract with you and execute the contract, to maintain and improve our (contractual) relationship, to schedule a discovery session, to send an offer or coaching agreement, to record coaching sessions, to handle complaints and to comply with legal obligations. If we are a match and decide to work together, I will process your name and address information, email address, phone number, payment information, billing information and other information provided by you in order to enter into the agreement, execute it and maintain the relationships resulting from it. I keep this data for the duration of the agreement and one year after that. Sometimes I keep data longer if I am legally obliged to do so (think of the fiscal retention period of seven years). It may happen that you decide to share sensitive information about yourself. I will handle this data with care.
On this website and through my social media channels, I like to share experiences of satisfied customers. With your consent, I may process your name and review. Please be aware that a testimonial is public for everyone. I will show the testimonial until I decide to remove it, or you have indicated that you wish to withdraw your consent.
03. What about third party websites and social media buttons?
04. How long do I keep your data?
Your personal data will be deleted or made anonymous when I do not longer need this information for the processing purposes as mentioned in this policy. Of course I can keep personal data longer if I am legally obliged to do so and taking into account any limitation periods.
05. How do I keep your personal data safe?
I handle your data with care and I don’t sell your data. You should be aware that you are responsible for the security of your equipment and your own internet connection, and that these are never 100% safe. Do you feel that your data is not safe? Please send me a message.
06. Do I share your personal data with third parties?
Sometimes I share your data with others. I will share your data with a number of parties where permitted by law. I may share your personal data with third parties when this is necessary for the execution of the agreement, you have given your consent, I have a legitimate (commercial) interest or the law obliges me to do so:
- Website hosting
- Mail servers
- Calendar tool
- Bookkeeper and accounting software
- Google Drive
- Cookie providers
- IT suppliers and service providers
It is possible that your personal data is transferred or stored outside Europe. I only do this if there is an adequate level of protection for the processing of your personal data. For example, a model agreement with additional safeguards.
07. What are your rights?
You remain in charge of your own data. If you have provided personal data to me, you can send a request to view, modify, receive a copy of, delete, and restrict the use of this data free of charge. Have you given your consent for the processing of your data? You can withdraw your consent at any time. You can also object to the use of your data for marketing purposes. Please send me a message to exercise your rights.
08. Are cookies being used?
09. How do you delete cookies?
Do you want to delete cookies before the expiry date? Most browsers support cookies, but you can set your browser to decline them and you can delete them whenever you like. Usually this can be done through your browser’s ‘preferences’. Please note that if you delete cookies you may lose certain stored information (such as login details) and your user experience could be limited.
10. What can you do if you have a question or complaint?
If you have any complaints or questions about this policy or the way I process your data, please send me a message. You can file a complaint against me regarding the processing of your personal data with the Dutch Data Protection Authority.
11. Will I change this policy?